Standard Operating Procedures Review and Optimization
PROJECT
HIGHLIGHT
Project Owner
Miami-Dade Water and Sewer Department
Location
Miami-Dade County, FL
Main Services
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Procedure review
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Personnel interviews
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Procedure analysis
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Procedure redesign
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Generation of flowchart diagrams
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Resources study
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Staffing analysis projections
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Solutions and recommendations
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Lean Methodology
300 Engineering was selected by the Miami-Dade Water and Sewer Department to provide assistance and engineering services to review, analyze, optimize and provide recommendations for the business process from As-builts to GIS. WASD required assistance to optimize the business procedure from the reception of As-builts until digitized in Geographic Information System (GIS).
300 Engineering utilized the following Lean Methodology tools in the analysis of this business process:
• Value Stream Mapping
• Pareto Diagrams
• Spaghetti Diagrams
By means of these tools 300 Engineering was able to obtain critical information regarding the current needs for process improvement in terms of reduction of Lead times and a shift from Batch to Continuous Flow of information.